Certification Process
Once development is completed, we will schedule an appointment for the certification.
At this point, you will be provided with the test scenarios according to your project, which will be used as guidelines for the certification call. The certification appointment is to be scheduled in such a way that you have the sufficient time to prepare your solution.
The certification process has two main levels:
-
Certified Ready
During this first stage, the interface is tested in the SIHOT test environment. You will be requested to provide the interface implementation, which will be assessed in the test scenarios with the SIHOT team.
Certifications calls are performed remotely using the meeting tool Microsoft Teams.
SIHOT integrates several exception tests and errors into the test scenario. This step is essential to ascertain that your interface responds to the errors correctly.
If tests are successful, certification will be completed and ready to get into production. It will be displayed on SIHOT Integration Finder as Certified Ready.
Should you be not be able to pass the lab-test, another appointment for the first part of the certification needs to be scheduled.
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Certified Proven
When the interface has been successfully implemented for three pilot customers, it will be considered Certified Proven, and so be displayed on the SIHOT Integration Finder.
That will be the proof that your integration fulfils the highest SIHOT quality standards.
Project time schedule
A general project milestone plan is proposed below. The time schedule will be specified once the actual project begins.
Some action points may be omitted and others may be added as required.
| Action | Responsible | Completion date |
|---|---|---|
| Initial contact: Partner contacts SIHOT with interface certification request followed by a general discussion | Partner | |
| Definition of the integration package: commercial proposal provided by SIHOT | SIHOT & Partner | |
| Partner signs certification agreement (or confirms order in writing) | Partner | |
| Kick-off call: parties discuss interfaces and functions in detail | SIHOT & Partner | |
| SIHOT provides interface specifications and guidelines | SIHOT | |
| SIHOT builds test property for the Partner to work with | SIHOT | |
| SIHOT and Partner determine timelines and scope of interface | SIHOT & Partner | |
| Partner begins development of interface | Partner | |
| Partner tests interface | Partner | |
| Partner submits samples, screenshots, back-end-access for SIHOT to review | Partner | |
| SIHOT reviews provided information | SIHOT | |
| SIHOT and Partner start 1st round of Lab tests | SIHOT & Partner | |
CERTIFIED READY |
||
| Install 3 pilots | SIHOT & Partner | |
| Monitor 3 pilots | SIHOT & Partner | |
CERTIFIED PROVEN |